FAQ's Frequently Asked Questions
How long has Solar FlexRack in business?
The Solar FlexRack has been on the market for 3 years. Our parent company, Northern States Metals, has been in business for 37 years.
Does Solar FlexRack comply with Buy America ACT and Ontario Domestic Content Requirements?
Yes.
Where are Solar FlexRack’s manufacturing facilities located?
Youngstown, Ohio, USA; and Markham, Ontario, Canada
Does Solar FlexRack sell direct or go through a distributor?
We sell direct. Contact us at 888-380-8138 (Canada: 613-366-2008). Or Email us at info@SolarFlexRack.com
Are we ISO Certified?
Yes — ISO 9001-certified.
How many MW total have we installed?
More than 250 MW total in North America (includes 150 MW in Canada).
What products does Solar FlexRack offer?
Ground Mount, Roof Mount and Carport Solar FlexRack systems; the Smart-Tilt Bracket; the SFR Solar Quik-Cart.
What is your lead time?
6-10 weeks depending on current backlog.
Does your rack work with any panel?
Yes. Multiple configurations are available, including custom.
Can Solar FlexRack provide engineered drawings?
Yes. Solar FlexRack has an in-house PE and engineering team. We can provide wet-sealed, stamped drawings for 49 US states and Canada.
What wind and snow loads can the Solar FlexRack accommodate?
Up to 150 mph winds and 50 psf snow.
What tilt angle can the Solar FlexRack accommodate?
Most any tilt angle can be accommodated. Our in-house engineering team can recommend the ideal tilt angle based on the project location.
What materials are used in the Solar FlexRack?
The vertical rails are aluminum and the horizontal rails are typically a G90 galvanized steel, with the capabilities of being increased to as much as G235 if desired. All our hardware is corrosion-resistant steel and our clips are aluminum.
As we custom design every rack specifically for each project, we will need some details on the project. At minimum, we’ll need to know:
- the type of system you are requesting (ground-mount, roof-mount, or carport)
- the PV module that will be used
- the project location
- the tilt angle requested
- for a ground-mount system, the type of foundation being used
- for a roof-mount system, whether it will be ballasted or penetrating
Request a quote on your next project by calling 888-380-8138 or by submitting this form.
Does Solar FlexRack install the racking?
We do not do installations, but we can provide you with references to installers that are familiar with our system. To make sure everything is installed correctly, we will send a field technician to the job site for the initial install to spend the day with the installers. There is no extra charge for this service.